Unit · Visits · Contact · Getting here
Our commitments to supporting you:
You or someone close to you has just been admitted to intensive care.
LifeMapp was designed to guide you through every stage of an intensive care stay and provide all the information you need. Conceived as a compass, the app helps you find your bearings and move towards returning to everyday life. Developed by the One O One Endowment Fund, LifeMapp is available free of charge to units that request it.
Welcome to our Surgical and Trauma Intensive Care Unit. The unit has 25 beds divided between five five-bed sections. Our team provides intensive care around the clock, seven days a week, to adults and children requiring continuous monitoring and attention following an accident, major surgery or a serious illness. We do everything possible to offer both medical and compassionate support to patients and their families. Care also continues overnight: two doctors are on duty at all times during the night and at weekends to ensure continuous care for your loved one. You may meet different doctors during the stay. Every member of the medical team is familiar with each patient’s situation thanks to daily handovers. Here to support you: An admission to intensive care is often difficult and can raise many questions and concerns. Our psychologist is available to listen and support you throughout the stay, including when children visit. Our social worker is based in the unit and is available to listen, provide information and support families throughout their loved one’s care pathway, including with administrative and social matters. Our multidisciplinary team is here to listen and support you at every stage. Please speak to us whenever you have a question or need guidance.
Read more
Who is on the team?
The ICU room
Supporting my loved one
Managing my stress
Preparing for ICU discharge
Glossary
Our unit takes part in research groups working to improve care for intensive care patients.
REVIVRE: a support, assistance and collaboration network for post-intensive care follow-up
My name is Charline Robert and I am the unit psychologist. I am present from Monday to Friday. I can meet with patients, family members and anyone close to the patient who would like psychological support. You can ask to see me directly, and I may also approach you to offer support. An intensive care stay can be traumatic for everyone involved. I therefore offer: - for patients: a range of approaches to help relieve distress such as anxiety, low mood and traumatic flashbacks, including supportive conversations at the bedside, relaxation sessions and EMDR (Eye Movement Desensitisation and Reprocessing) - for families and loved ones: individual or group sessions tailored to your needs. We can meet in my office for greater privacy, in the patient’s room if this is more convenient, or by telephone. I can also offer other techniques, including relaxation and EMDR, to help relieve symptoms. I can support children and young people through this difficult time and offer you guidance. - for children and teenagers: a meeting before the visit, to help prepare and support them so that seeing their parent can be as gentle an experience as possible. Our approach seeks to protect the comfort and wellbeing not only of the person in hospital, but also of those close to them. Your loved one needs us, but they also need you.
As the unit’s social worker, I am here to help you manage the social, administrative and family consequences of your loved one’s hospitalisation. Working closely with the medical and care teams, I can: - listen and support you during what may be a deeply unsettling time - provide information about your rights, available assistance and the steps you may need to take - help prepare for a return home or transfer to another facility, if required - support you with administrative applications involving health insurance, supplementary insurance, financial support and social benefits - facilitate communication between the family, the patient and external professionals and organisations, including social services, healthcare facilities and health and social care providers
Every situation is unique, and it is entirely normal to need to talk and ask questions. I am available to listen and support you in complete confidence. 🌼 Please do not hesitate to contact me. 05.57.82.03.20 / lucile.gibert@chu-bordeaux.fr Monday, Tuesday, Thursday and Friday from 09:00 to 17:00, and Wednesday from 09:00 to 14:30.
Visiting hours
Monday
24/7
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Number of visitors allowed in the room at the same time : 2Learn more
Children may visit after a discussion with a doctor and a meeting with the psychologist. Please speak to the team to arrange the visit.
For all visitors:
– Visiting arrangements may vary. Visits may be possible around the clock depending on your loved one’s condition and the decision of the medical and care team.
– Visitors must place personal belongings such as bags and coats in the lockers.
– Hand hygiene is mandatory when entering the unit.
– Depending on the unit’s requirements, you may be asked to wear a mask and/or gown during your visit.
For patients under 18, one parent may stay overnight with their child throughout the hospital stay.
The times shown are for guidance only. They may vary depending on activity in the unit and emergencies, or be adjusted to better accommodate your needs.
Best times to visit:
Best times to call:
Best times to speak with the medical team:
In certain circumstances, pets may be allowed to visit. Please speak to the care team to discuss this.
Administrative officeFrom 08:30 to 12:30 and from 13:15 to 16:00secretariat.reachirurgicale@chu-bordeaux.fr
05 56 79 55 95
Social workerLucile Gibertlucile.gibert@chu-bordeaux.fr
05 57 82 03 20
PsychologistCharline Robert
05 57 82 16 62
Unit 1
05 57 82 23 41
Unit 2
05 57 82 23 42
Unit 3
05 57 82 23 43
Unit 4
05 57 82 23 44
Unit 5
05 57 82 23 45
Address:Place Amélie Raba Léon33000 Bordeaux
Practical information:
Welcome booklet
View
I am visiting someone admitted to the adult intensive care unit
Visiting Charter
LifeMapp is a tool developed and made available free of charge by 101 (One O One). You can support our work to help patients’ families.