General High-Dependency Unit

Polyclinique de la Clarence

Our commitments to supporting you:

You or someone close to you has just been admitted to intensive care.

LifeMapp was designed to guide you through every stage of an intensive care stay and provide all the information you need. Conceived as a compass, the app helps you find your bearings and move towards returning to everyday life. Developed by the One O One Endowment Fund, LifeMapp is available free of charge to units that request it.

Welcome

Welcome to our General High-Dependency Unit.

Someone close to you has been admitted to our general high-dependency unit. We understand how sudden, distressing and worrying this situation can be. Our unit cares for adults with a serious illness that may threaten one or more vital functions. Continuous monitoring and specialist treatment may therefore be required, sometimes including organ-support techniques such as non-invasive ventilation.

Our medical, nursing and allied health teams work around the clock, seven days a week, with a strong emphasis on collaboration and continuity of care. Decisions are made collectively to ensure that care is consistent, appropriate and personalised, within a rigorous ethical framework that respects each patient’s dignity and values. We are committed to providing information that is clear, honest and easy to understand, and to remaining available to answer your questions. Your presence and everything you tell us about your loved one are valuable: they help us know them better and provide better care.

Every day, our team is committed to caring for your loved one with expertise, rigour, empathy and humanity, and to supporting you with respect and availability throughout the stay. Please share any questions or concerns with us.

Visits

Visiting hours

Monday

12H – 20H

Tuesday

12H – 20H

Wednesday

12H – 20H

Thursday

12H – 20H

Friday

12H – 20H

Saturday

12H – 20H

Sunday

12H – 20H

Number of visitors allowed in the room at the same time : 2
Learn more

Children are welcome to visit, but visits need to be carefully planned. Please speak to the unit team to arrange one.

How the unit works

The times shown are for guidance only. They may vary depending on activity in the unit and emergencies, or be adjusted to better accommodate your needs.

Best times to visit:

Best times to call:

Best times to speak with the medical team:

Pets

Pets are not allowed in the unit.

Contact details

Nurses’ station

Contact for former patients

Access

Address:
Rue du Docteur Charles LEGAY
62460 DIVION

Resources from the unit

HDU Visitor Charter

Visitor Charter for patient rooms

LifeMapp is a tool developed and made available free of charge by 101 (One O One). You can support our work to help patients’ families.