Unit · Visits · Contact · Getting here
Our commitments to supporting you:
You or someone close to you has just been admitted to intensive care.
LifeMapp is designed to guide you through every stage of an intensive care stay and provide the information you need. Like a compass, it helps you find your bearings and move towards everyday life again. Developed by the One O One Endowment Fund, LifeMapp is available free of charge to units that request it.
Welcome, Your loved one is being cared for in our intensive care and critical care unit because their condition requires specialist treatment and close monitoring. The care provided may be complex and intensive, but the entire team is available around the clock and works together to care for the patient and answer your questions. Care is multidisciplinary and draws on a range of expertise, including physiotherapy, psychology, speech and language therapy, dietetics and social work. The same medical, nursing and allied health team works across both units. Some patients will be offered a follow-up appointment three to six months after leaving intensive care. Visits are reserved for family members and close friends. Children who wish to visit may do so with the team’s agreement.
Who is on the team?
The ICU room
Supporting my loved one
Managing my stress
Preparing for ICU discharge
Glossary
Visiting hours
Monday
12:00/20:00
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Number of visitors allowed in the room at the same time : 2Learn more
Children are welcome to visit, but visits need to be carefully planned. Please speak to the unit team to arrange one.
Medical information will be shared with the designated trusted person during discussions with the medical team. To protect confidentiality, updates given by telephone will be brief and provided only to the designated trusted person.
The times shown are for guidance only. They may vary depending on activity in the unit and emergencies, or be adjusted to better accommodate your needs.
Best times to call:
Best times to speak with the medical team:
Pets are not allowed in the unit.
Office08:30 à 17:00
05 63 71 62 95
ICU rooms R1 to R8
05 63 71 63 24
ICU rooms R9 and R10, and critical care
05 63 71 62 47
Address:6 Avenue de la Montagne Noire81100 Castres
Practical information:Le service de réanimation et soins intensifs se trouve au niveau rez de jardin. Vous accèderez au hall d’entrée par le rez de chaussée. Un ascenseur, se trouvant sur votre gauche, en face du kiosque, vous permettra d’accéder à l’entrée du service. Un interphone vous permettra de signaler votre arrivée. Pour les chambres allant du R1 au R8 veuillez appuyer sur la touche “REANIMATION”, pour les chambres de réanimation R9 et R10 et les soins intensifs, veuillez appuyer sur “SOINS INTENSIFS” L’équipe viendra à votre rencontre dès que possible.
Charter for hospital patients
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LifeMapp is a free resource developed and provided by 101 (One O One). You can support our work to help patients and families.